The KEL Team has one single priority in office hours; client support. While we each have our own expertise, any one of us will promptly pick up the phone when it rings and do our best to help, or quickly pass the call to someone who can.
Colin Ablitt - Birmingham City Council
“Birmingham City Council, Birmingham property services use two KEL products, namely KEL Sigma and KEL DRC in the preparation of the valuations of some 300 properties undertaken every year as part of a five year rolling program. The prime objectives of the change over to KEL were the ability to store the valuations and undertake revisions with the minimum of duplicated work and expectations have been exceeded in both respects. At the same time the ability to load property details electronically and output information selected against user defined fields has proved extremely useful. KEL have always reacted to requests for assistance or changes to the product very promptly and positively and a constructive ‘partnership’ has developed. My decision to make the change to KEL some two years ago has proved a good one.”